Terms and Conditions
Last updated: 2025/12/19
1. Introduction
These Terms and Conditions govern your use of Shyft Energy services and application. By accessing or using our services, you agree to be bound by these Terms.
2. Definitions
"Service" refers to the Shyft Energy application, website, and energy management system.
"User" refers to the individual or entity accessing or using the Service.
3. Account Registration
To use our service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Service Description
Shyft Energy provides energy management, monitoring, and optimization services for residential properties. We help users track, manage, and reduce their energy consumption.
5. Subscription and Payments
We offer subscription-based services. Payment details, billing cycles, and refund policies are provided during the sign-up process. Subscription fees are non-refundable except as required by law.
6. Equipment and Installation
For services requiring equipment installation, our technicians will follow safety standards and regulations. Users must provide necessary access and cooperation during installation.
7. Data Collection and Usage
We collect and process energy usage data to provide our services. This data is handled in accordance with our Privacy Policy.
8. Limitation of Liability
Our liability for any damages arising from use of our services is limited to the amount paid by you for the service during the preceding 12 months.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website or application. Continued use of the service constitutes acceptance of modified Terms.
10. Governing Law
These Terms shall be governed by the laws of South Africa. Any disputes shall be resolved in the courts of South Africa.
Privacy Policy
Last updated: 2025/12/19
1. Introduction
At Shyft Energy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information: Name, contact details, billing information, and property address.
Energy Usage Data: Electricity consumption, generation, patterns, and usage times.
Device Information: IP address, browser type, device identifiers, and usage data.
3. How We Use Your Information
We use collected information to:
Provide, maintain, and improve our services
Process payments and subscriptions
Analyze energy usage patterns for optimization
Communicate with you regarding our services
Ensure security and prevent fraud
4. Data Sharing and Disclosure
We may share information with:
Service providers and contractors
Utility companies (with your consent)
Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Your Data Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data
Withdraw consent where applicable
7. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children under 18.
8. Changes to Privacy Policy
We may update this policy periodically. We will notify you of any material changes by posting the new policy on our website or application.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: info@shyftenergy.io
End User License Agreement
Last updated: 2025/12/19
1. Grant of License
Shyft Energy grants you a limited, non-exclusive, non-transferable, revocable license to use our application and services for personal, non-commercial purposes.
2. Permitted Use
You may use our application on devices you own or control. You may not distribute, lease, license, sell, or otherwise commercially exploit the service.
3. Intellectual Property
The application, including all content, features, and functionality, is owned by Shyft Energy and is protected by copyright, trademark, and other intellectual property laws.
4. Software Updates
The application may automatically download and install updates. These updates may include bug fixes, improved functionality, or new features.
5. User Generated Content
You retain rights to any content you submit through the application. By submitting content, you grant Shyft Energy a license to use, reproduce, modify, and display such content in connection with our services.
6. Prohibited Activities
You agree not to:
Use the application for illegal purposes
Attempt to reverse engineer or modify the application
Remove proprietary notices from the application
Use the application to transmit viruses or harmful code
Interfere with other users' use of the application
7. Termination
Shyft Energy may terminate your access to the application at any time, without notice, for any reason, including violation of this EULA.
8. Disclaimer of Warranty
The application is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Limitation of Liability
Shyft Energy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the application.
10. Changes to EULA
Shyft Energy may modify this EULA at any time. Continued use of the application constitutes acceptance of modified terms.
1. Grant of License
Shyft Energy grants you a limited, non-exclusive, non-transferable, revocable license to use our application and services for personal, non-commercial purposes.
2. Permitted Use
You may use our application on devices you own or control. You may not distribute, lease, license, sell, or otherwise commercially exploit the service.
3. Intellectual Property
The application, including all content, features, and functionality, is owned by Shyft Energy and is protected by copyright, trademark, and other intellectual property laws.
4. Software Updates
The application may automatically download and install updates. These updates may include bug fixes, improved functionality, or new features.
5. User Generated Content
You retain rights to any content you submit through the application. By submitting content, you grant Shyft Energy a license to use, reproduce, modify, and display such content in connection with our services.
6. Prohibited Activities
You agree not to:
Use the application for illegal purposes
Attempt to reverse engineer or modify the application
Remove proprietary notices from the application
Use the application to transmit viruses or harmful code
Interfere with other users' use of the application
7. Termination
Shyft Energy may terminate your access to the application at any time, without notice, for any reason, including violation of this EULA.
8. Disclaimer of Warranty
The application is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Limitation of Liability
Shyft Energy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the application.
10. Changes to EULA
Shyft Energy may modify this EULA at any time. Continued use of the application constitutes acceptance of modified terms.